Membership Terms and Conditions

<Terms of Use>

The following terms of use (hereinafter referred to as these Terms) are established for the use of the website (hereinafter referred to as this Site) operated by Brain Sleep Inc. (hereinafter referred to as our company).
Please be sure to read the following terms of use before using the service and use it only if you agree to them.
In addition, please note that by using this site, you are deemed to have agreed to all of the following terms of use.
- Users of this website (hereinafter referred to as "Users") shall use this website in accordance with these terms and conditions and the shopping guide separately established by our company.
・We reserve the right to change the content of this website without prior notice to users.
・Personal information of users that we obtain on this website will be handled in accordance with the privacy policy of this website.
・We do not permit the resale or reuse of the services we provide on this website without permission.
Any commercial use of the services of this website, the use of the services, or access to the services, whether in whole or in part, is prohibited, regardless of the form of use, reproduction, duplication, copying, sale, resale, or otherwise.
- We may send users information about new products and services from our company and our group companies by using catalogs, direct mail, email, etc.
・We may send users branding books, emails, samples, etc. that we deem appropriate.

<Disclaimer>

・Brain Sleep Co., Ltd. (hereinafter referred to as "our company") shall not be held liable for any trouble, loss or damage caused to users by the information posted on our website (hereinafter referred to as "this site") or by using this site, unless there is deliberate or gross negligence on the part of our company. In addition, the amount of compensation in the event that our company is held liable shall be limited to the amount of service usage received by our company from the user who suffered damages in the most recent month.
- We shall not be liable for any damages incurred as a result of the user being unable to use this website.
- Our company will be exempt from liability by processing business in accordance with the user's registration details.
- Users are responsible for the costs associated with the installation of computer equipment and communication equipment necessary to use this site, as well as telephone charges, LAN usage fees, and application fees incurred in using this site.
・We recommend using the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari when using this website. Please note that if you use a browser other than the recommended one, or if you use a recommended browser, the website may not be usable or may not display correctly depending on your settings.
- Please be careful when managing your password and other details when you register as a member.
・If you are a registered member, you will be responsible for managing your password.
- Any actions taken using the password will be deemed to be the responsibility of the user.
If you discover that your password has been leaked to a third party, please contact us immediately at customer@brain-sleep.com.
- We do not guarantee any damages arising from password leakage, unauthorized use, etc.
- Regardless of the reason, the Company shall not be liable for any damages incurred as a result of changes to the information or file names posted on this website, or the interruption or cessation of this website. Furthermore, the Company shall not be liable for the content of any other websites linked to this website.

＜Prohibited Items＞

When using this website, users are prohibited from engaging in the following activities:
・Any act of use that deviates from normal use ・Any act that is a nuisance to other users ・Any act that interferes with our business ・Any act that infringes or may infringe on the trademark rights, copyright, privacy or other rights of our company or a third party ・Applications for Internet membership registration with false registration information ・Orders made with false information, orders made using another person's Internet membership, or acts of cooperating with such actions ・Orders or sample requests for the purpose of resale ・Fraudulent use of credit cards ・Fraudulent use of other people's personal information ・Any other act that our company deems inappropriate

<About transactions>

If the Company determines that a User falls under any of the following items, the Company reserves the right to refuse to do business with the User unconditionally, regardless of whether a contract has been concluded or not.
・In the event of an order which violates the prohibited items listed above ・In the event of a delay or default in the performance of payment obligations such as fees ・In the event that payment cannot be made by card when an application for payment by card is made ・In the event of an order made through the fraudulent use, or the unauthorized use, of another person's Internet member ID and password ・In the event of an order made by a person under the age of 18 without parental consent ・In the event that we are unable to contact you via the means of communication provided by you, such as telephone, fax or email ・In the event that you do not respond to inquiries from us regarding an order ・In the event that we determine that the order is for the purpose of resale or preparation for resale ・In the event that the order exceeds the quantity used by a normal end user and the reason for this is unclear ・In the event that we determine that normal business is difficult due to repeated returns and exchanges ・In the event that you have violated these Terms and Conditions or the Shopping Guide ・In the event that we otherwise determine that you are inappropriate as a Member ・In the event that we have set quantity limits in the sales conditions according to our standards and you have placed an order that exceeds those limits ・In the event that we have received an order that, according to our standards, may be for resale, resale or profit-making purposes We may suspend the provision of services or shipment of products, etc. In addition, even if a user suffers disadvantage or damage as a result of our taking measures such as canceling or suspending a transaction, we shall not be liable for any such disadvantage or damage.

<Negotiation matters, agreed jurisdiction>

If a problem occurs between the user and our company, both parties shall negotiate in good faith to resolve the problem. Both parties agree that the Tokyo District Court shall have exclusive jurisdiction over any lawsuits, requests for mediation, etc.

Supplementary Provision: These terms and conditions will come into effect on July 30, 2024.