Log in
Important Notice
New Year's Holiday Customer Service
and Shipping Operations
Thank you for always using the BRAIN SLEEP OFFICIAL SITE.
Our customer service and shipping operations will be closed during the following period.
We apologize for any inconvenience this may cause and appreciate your understanding.
Customer Service Holiday Period
Monday, December 29th - Saturday, January 3rd, 2026
-
Email Inquiries Inquiries received during this period will be answered sequentially from Sunday, January 4th, 2026
Shipping Operations Holiday Period
Tuesday, December 30th - Saturday, January 3rd, 2026
-
Delivery Delays During the New Year's holiday, deliveries may be delayed more than usual due to increased package volumes.
-
Date and Time Specification Please note that we may not be able to deliver on the specified date.
When coupons and points cannot be used
We will sequentially confirm from Monday, January 5th, 2026.
We apologize for the inconvenience, but please contact us via the inquiry form in such cases.
- BRAIN SLEEP Customer Service
- 0120-088-885
- Operating Hours
- 9:00 - 18:00 (Excluding New Year's holidays)