Bedding is now being recycled.

ECO CYCLE PROGRAM

Brain Sleep Eco Cycle Program

ECO CYCLE PROGRAM

About the Eco Cycle Program

The more you continue to use it
Environmentally friendly system
"Eco Cycle Program"

Purchased from the BRAIN SLEEP OFFICIAL SITE
Recycle your pillows and mattresses
This is a membership service that allows you to trade in your products for new ones at special prices.
As soon as new products arrive,
Just give the driver your old pillow or mattress.

*Only polyethylene resin products purchased from the BRAIN SLEEP OFFICIAL SITE can be recycled. (Some products excluded)
*This service does not apply to purchases made on Rakuten Market, Yahoo! Shopping, Amazon, or in-store.

3 easy steps

1

Recycled
Buy Products

2

New products
Delivered to your home

3

To the driver
Give away your old products

Recommended for:

  • Those who have been using the product for a long time and are considering replacing it with a new product
  • Those considering changing size due to lifestyle changes
  • Those who want to contribute to sustainable activities

BACKGROUND

Background of the initiative

Japan's bedding industry
Recycling rate is 2%

The current situation around the world (USA, Europe) is that bedding recycling is progressing,
The recycling rate for bedding in Japan is low, currently reported to be 2%.

Why is the recycling rate of bedding so high?
Is it low?

Because bedding is difficult to dispose of, it is said that the recycling rate is low, and most bedding is disposed of by incineration or landfill. In particular, bedding made of combustible materials (cloth, sponge, urethane, etc.) is burned in incineration facilities. Some bedding, especially materials that are difficult to incinerate (such as spring mattresses), may be disposed of in landfills.

THOUGHTS

Brain Sleep's thoughts

Eco Cycle Program
A system for recycling products without waste
Circular Economy
Aim for it.

By continuing to use our products through the Eco Cycle Program,
We aim to create a circular economy in which limited resources are not wasted and resources are recycled.

What is Circular Economy?

An eco-cycle system in which collected products are repurposed into raw materials, recycled, and circulated again through society as products.

COMMITMENT

Brain Sleep's Commitment

Brain Sleep is using
The material is 100% recyclable
Polyethylene resin.

Brain Sleep pillows and mattresses
100% recyclable
Made of polyethylene resin material.

Brain Sleep selects and sells raw materials with subsequent recycling in mind.

Recycle used products
Used as a raw material.

I've been recycling for a while now,
The materials used by our customers could not be returned to the raw materials used in the products we sell.
However, with the recent advancement of technology, it has become possible to use used products as recycled materials.
We have achieved horizontal recycling to circulate resources.

Accessories for delivery
Made from sustainable materials.

The non-woven bag is made from biomass, a renewable organic resource derived from living organisms. Tags and shipping boxes are made from environmentally friendly FSC-certified paper.
We have also started using FSC-certified cardboard for shipping.

HOW TO USE THE PROGRAM

Click here to use the Eco Cycle Program

HOW TO USE

01

Log in to the BRAIN SLEEP OFFICIAL SITE

02

Check the items you have purchased and exchange them for, then select the item.

Please note that the items that can be exchanged will vary depending on the item you have already purchased. Please check the "Eligible Items" at the bottom of the site to see which items can be exchanged.
We have purchase restrictions in place, so if you are unable to proceed with purchasing the product you want, please call us.
■Customer Service Center
0120-088-885
Reception hours: 9:00 to 18:00
(Excluding New Year holidays)

03

Order from the product page

Please read the precautions listed for each product carefully before purchasing.
You can also order by phone. If you would like to order by phone, please contact the inquiry desk at the bottom of the page.

04

Prepare your return before the item arrives

Please remove the cover and sheets and prepare only the polyethylene resin material inside. Please prepare it wrapped in a box or bag.
If you do not have a box to wrap the item in, you can return it in the box it was delivered in.
Please write your name and order number on a piece of paper and pack it together.

05

Upon receiving the goods, hand over the used product to the driver.

Notes

-When the product arrives, you will hand over the product you are currently using to the driver.
Please note that if we discover that you are returning anything other than a Brain Sleep product, you will not be able to receive this service.
・Due to shipping reasons, we ask that you purchase only one item per purchase. If you have purchased two or more items of the same product and would like to purchase two, please place separate orders.
・When returning the product, please remove the cover and sheets and prepare only the main body (polyethylene resin material). Please note that if you return the cover, it will not be possible to return it.
・If you are unable to prepare a box or bag for return shipping, you can return the item in the box it was delivered in.
In that case, please bring some duct tape.
・Due to shipping restrictions, we cannot exchange mattresses from a larger size to a smaller size. Also, some large items are currently not eligible for the Eco Cycle Program.
・Pillows purchased through the Eco Cycle Program are not eligible for the exchange service.
・Coupons cannot be used.

APPLICABLE PRODUCTS

Eligible Products

Products made of polyethylene resin material are compatible (excluding some products).

The items that can be exchanged vary depending on the item you have already purchased, so please check here before proceeding with your purchase.

PILLOW

PILLOW 01

Customers who purchased this product

・Brain Sleep Pillow

・Brain Sleep Pillow Neck Conditioning

・Brain Sleep Pillow Snowless

・Brain Sleep Pillow Neck Fit

・Brain Sleep Pillow Silent

・Brain Sleep Pillow Stretch

*Please remove the covers and sheets and return only the inner materials.

Exchangeable Products

Brain Sleep Pillow (with cover)

Regular price: ¥33,000 (tax included)

Ecocycle Price

¥22,000 (tax included)

Exchange for this item

Brain Sleep Pillow Neck Conditioning (with cover)

Regular price: ¥33,000 (tax included)

Ecocycle Price

¥22,000 (tax included)

Exchange for this item

Brain Sleep Pillow Snowless (with cover)

Regular price: ¥33,000 (tax included)

Ecocycle Price

¥22,000 (tax included)

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

PILLOW 02

Customers who purchased this product

・Brain Sleep Pillow for Kids

Exchangeable Products

Brain Sleep Pillow for Kids (Cover Included)

Regular price: ¥22,000 (tax included)

Ecocycle Price

¥13,200 (tax included)

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

PILLOW 03

Customers who purchased this product

・Brain Sleep Pillow Portable

Exchangeable Products

Brain Sleep Pillow Portable

Regular price: ¥13,200 (tax included)

Ecocycle Price

¥9,900 (tax included)

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

MATTRESS

MATTRESS 01

Customers who purchased this product

・Brain Sleep Mattress Float

*EcoCycle is currently unavailable for some large items.
*Due to shipping reasons, we cannot exchange larger sizes for smaller sizes.

Exchangeable Products

Brain Sleep Mattress Float

Regular price: ¥88,000 (tax included) ~

Ecocycle Price

From ¥61,600 (tax included)

Target sizes: SINGLE, SEMIDOUBLE, DOUBLE, QUEEN
*KING size is not included.

Exchange for this item

Brain Sleep Mattress Plus Float

Regular price: ¥154,000 (tax included) ~

Ecocycle Price

From ¥107,800 (tax included)

Target sizes: SINGLE, SEMIDOUBLE, DOUBLE
*QUEEN and KING sizes are not included.

Exchange for this item

Brain Sleep Premium Float Mattress

Regular price: ¥220,000 (tax included) ~

Ecocycle Price

From ¥154,000 (tax included)

Target sizes: SINGLE, SEMIDOUBLE, DOUBLE
*QUEEN and KING sizes are not included.

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

MATTRESS 02

Customers who purchased this product

・Brain Sleep Mattress Plus Float

*Some large items are currently not eligible for the Eco Cycle Program.
*Due to shipping reasons, we cannot exchange larger sizes for smaller sizes.

Exchangeable items

Brain Sleep Mattress Plus Float

Regular price: ¥154,000 (tax included) ~

Ecocycle Price

From ¥107,800 (tax included)

Applicable sizes: SINGLE, SEMIDOUBLE, DOUBLE, QUEEN
*QUEEN and KING sizes are not included.

Exchange for this item

Brain Sleep Premium Float Mattress

Regular price: ¥220,000 (tax included) ~

Ecocycle Price

From ¥154,000 (tax included)

Target sizes: SINGLE, SEMIDOUBLE, DOUBLE
*QUEEN and KING sizes are not included.

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

MATTRESS 03

Customers who purchased this product

・Brain Sleep Premium Float Mattress

*Some large items are currently not eligible for the Eco Cycle Program.
*Due to shipping reasons, we cannot exchange larger sizes for smaller sizes.

Exchangeable Products

Brain Sleep Premium Float Mattress

Regular price: ¥220,000 (tax included) ~

Ecocycle Price

From ¥154,000 (tax included)

Target sizes: SINGLE, SEMIDOUBLE, DOUBLE
*QUEEN and KING sizes are not included.

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

MATTRESS 04

Customers who purchased this product

・Brain Sleep All-in-One

*There is no need to return the included comforter.
*Brain Sleep All-in-One for Kids is not included.

Exchangeable Products

Brain Sleep All-in-One
(Pillows and mattresses)

Regular price: ¥55,000 (tax included)

Ecocycle Price

¥38,500 (tax included)

Exchange for this item

*We purchase old products from customers and offer discounts when purchasing new products.

If you are unable to proceed with purchasing the product you want, you can also place your order by phone.
Please feel free to contact us.

Customer Service Center

0120-088-885

Reception hours: 9:00 to 18:00
(Excluding New Year holidays)

Possible reasons for not being able to proceed with the purchase

・There is no purchase history on the BRAIN SLEEP OFFICIAL SITE
- Your purchase history does not meet the conditions required to purchase the target product
- You are logged in with a different account
・System malfunction

FAQ

Frequently asked questions

Can I exchange the pillow for a mattress?

This is a replacement service for the product you are using, so we cannot exchange pillows for mattresses.

When replacing a mattress, is it possible to change the size?

It is possible to change the size of your mattress. Please feel free to use this service if you are thinking of replacing your mattress to suit your lifestyle changes. However, please note that we cannot exchange a larger size for a smaller size due to shipping restrictions.

When replacing the pillow, is it possible to change the height?

The pillow height can be changed.

Are products purchased on Rakuten, Amazon, or in stores eligible for exchange?

This service is only available to those who purchase from the BRAIN SLEEP OFFICIAL SITE.

Can I exchange the Brain Sleep Float KING size mattress?

The Brain Sleep Mattress Float KING size is a large item and due to shipping restrictions it is currently not eligible for exchange through the Eco Cycle Program.
Brain Sleep Mattress Float (KING), Brain Sleep Mattress Plus Float (QUEEN/KING), and Brain Sleep Mattress Premium Float (QUEEN/KING) are large items and therefore do not qualify.

Can I receive the free size exchange service for pillows exchanged through the Eco Cycle Program?

Please note that pillows exchanged under the Eco Cycle Program are not eligible for the free size exchange service.

If I cannot proceed to the page for the applicable product, can I still use the Eco Cycle Program?

Possible reasons for not being able to proceed to the page for the target product include not having a purchase history on the BRAIN SLEEP OFFICIAL SITE, your purchase history does not meet the requirements for purchasing the target product, you are logged in with a different account, a system malfunction, etc. If you call us, we can check your purchase history for you, so please feel free to contact our customer service desk.

Can I use services such as delivery to a designated area, delivery boxes, or pick-up at a convenience store?

This is a service in which the product is handed over at the time of delivery, so delivery to a designated location, delivery box, or collection at a convenience store is not available.

Can coupons be used together?

Coupons cannot be used in conjunction with other Eco Cycle Program offers.

I would like to purchase multiple items together with other products and apply the campaign, is this possible?

The EcoCycle Program cannot be used in conjunction with other promotions, and orders are limited to one item per order.

Is extended warranty service available?

Yes, you can. If you would like to use it, please add a protection plan and proceed to payment.

I received this as a gift. Can I use the EcoCycle program?

We are unable to accept orders via the web, but if we can confirm the sender's order information, we will be able to help you use the service. Please feel free to contact our customer service desk.